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This warranty does not cover the life of the battery, damage resulting from improper handling, impact, and normal wear and tear. We use dedicated people and clever technology to safeguard our platform. information with our secure checkout provider Bolt. Sorry, but something went wrong. arbitrator from a list provided by the parties. In addition, we may make changes in information about
located in Broward County, Florida. that are not available to the public. If you have questions or comments about our privacy practices, please contact us by e-mail privacy.policy@swissgear.com or by mail at the following address
Credit card companies vary on the time it takes for credits to appear on their customers' records, so please allow one or two billing cycles for the refund to appear on your statement. including this agreement to arbitrate, by continuing to use the
lost data or business interruption) arising out of the use, inability to use,
We will also collect the following
We will fully cooperate with
If I had known that the design was so flimsy and poorly engineered I would have given this case a wide berth. Mainland China. Flat rate Purolator Ground shipping will be calculated at $5.00 per item in your order. Swissgear Scan Smart Tsa Laptop And Usb Power Plug 18.5" Backpack - Black : Target $303.99. All past and future purchases made on this website are automatically upgraded to a 10 year extended warranty, free of charge. the Site, and (c) any action to enforce the Terms and Conditions
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In order to claim your warranty please contact your closest service center: Europe & Rest of the World. User Generated Content throughout the world in any media,
They pay people to answer the call and put you on hold, and then tell you that no one is available to speak with. If we deem that the case is non-repairable, we will replace it with the same or an equivalent valued model, free of charge. conditions, as well as these Terms and our Privacy Policy (available here)
Do they have a contact us page? When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for ten years from the original date of purchase. We also collect information regarding customer
This warranty gives you specific legal rights, and you may also have other rights which may vary from province/territory to province/territory or from country to country.
What is covered under the warranty? - SWISSGEAR Help Center use of any such material on any other web site or networked computer environment
We also collect and store your geolocation information. How can I chat live with a Swiss Gear customer support rep? Sorry, but something went wrong. Shipping to Alaska or Hawaii will be billed the standard rate provided by FedEx. Please contact the seller. Copyright 2023 SWISSGEAR.com. Lufthansa Group Sitemap Legal Data protection on warranty, contract, tort or any other legal theory and whether or not
revolution, civil commotion or acts of civil or military authorities or
Great for Family Travel, Business Travel, Hiking, Backpacking, Back to School, Kids Backpacks and Much, Much More! Discount codes can be entered on the Cart page prior to checkout as well as on the Billing Information step of the checkout process. Upon completion of this investigation we will replace or refund your order as needed. Supported devices: IPhone 6S + & iPad 5+ on iOS 12+ and Android 8.0+ with ARCore 1.9 support. If you didn't receive your order but the shipping carrier is reporting that it has been delivered, please contact us as soon as possible. if it is different than as described in this Policy. We use Google Analytics and Google AdWords on the Website to collect Usage Information,
To assist you further, we would like to direct you to our customer service team at support@swissgear.com. Supported devices: IPhone 6S + & iPad 5+ on iOS 12+ and Android 8.0+ with ARCore 1.9 support. Unfortunately we are unable to guarantee that we can change or cancel an order after it has been placed, but we will do our very best to assist you. Enter the billing last name and email/ZIP as in the order billing address. You indicate your
The luggage is a 3 piece set hard sided and was rather expensive. However, its been nearly a month that I ordered them and I still havent received them. be advised that you are transferring your personal information to us in the United States
This email was sent to you immediately after placing your order. Address and Phone Numbers United States you are responsible for obtaining permission before reusing any copyrighted
You further understand and agree
Travel Gear Warranties | Wenger USA All opinions, remarks, comments, artwork, graphics, photographs, links,
(SSL) to keep your order information secure. and services described or depicted on this Web Site are subject to change
price and availability without notice. Group III will bill your credit card or alternative payment method
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these Terms, you recognize that Group III has provided valuable consideration
Backpacks for Travel, Work, and School - SwissGear As with all product returns, the item must be unused and in its original packaging. Scan this code to open the model on your device, then, tap on the AR icon. your order's delivery total and are non-refundable. unenforceable, such provision shall be struck and the remaining
and personal information collected in certain areas of the Website in which you specifically and knowingly provide such information, e.g. for Web Site Disputes, such as a court action or administrative proceeding,
Call 1-954-884-4947 You can learn more about advertising and online tracking and how to opt out of such practices in the paragraph above. personally liable for any orders placed or charges incurred through
For purposes of these Terms, the
personal information transferred to and processed outside of the United States. or link to this Policy (referred to in this Policy as the "Website"). All Rights Reserved. is prohibited. The Customer is responsible for the shipping fee on returns. If any item in your order is out of stock, we will contact you by email to notify you that the out of stock item was cancelled from your order. of materials on this site, without Group III's prior written consent. for the intended purpose for which such Web Site and Services are being made
marketing messages from SwissGear. no warranties to those defined as consumers in the Magnuson-Moss Warranty Act. If you are accessing our Website from outside the U.S., please
All shipments to the following states will be charged a sales tax. For example, Google Chrome and Microsoft Edge internet browsers will show a padlock icon
Additional fees apply for expedited shipping. SWISSGEAR.com offers FedEx and USPS shipping service within the United States. All past and future purchases made on this website are automatically upgraded . Augmented Reality is only available on mobile or tablet devices. the parties may ask any court of competent jurisdiction to select an
Companies can ask for reviews via automatic invitations. or directing us to disclose the identity of anyone posting such materials. Information provided by various external sources. Shop durable and elegantly designed backpacks, luggage, and travel accessories online. an unreasonable or disproportionately large load on our infrastructure;
You will, of course, have an opportunity to purchase the item at the correct price, if you so wish. beyond their reasonable control, including, without limitation: fire,
or warrant that these products or services will be available at any time. jurisdiction and venue in courts located in Broward County, Florida. have purchased on or through this Web Site, you agree that your sole
reasonable efforts to accurately display the attributes of our products,
Purolator shipping services available are Purolator Ground and Purolator Express. you claim has been infringed; Identify the material on the Site
However, they didnt publish it on the website. If you choose to provide SwissGear with your information, you consent to the transfer
The inclusion of any
But I recommend. As soon as the returned product has been received and processed at our return center, your original form of payment will be credited. For all warranty repairs, the customer is only responsible for the shipping cost to the repair center while Swissgear.ca will cover the cost to return the repaired product to the customer using Purolator Ground freight. Other Ways to Contact Customer Service. account or any other breach of security of which you become aware.
Group III International Inc. | Better Business Bureau Profile Please ensure that you have your order number on hand as customer support will need this information to locate your order. In addition, you warrant that
it will be accompanied by a set of rules. Upon completion of this investigation we will replace or refund your order as needed. Any such unauthorized use of our computer systems is a
transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you
() +7. Except as prohibited by applicable Florida law, you agree to defend,
Through your use of our Website, we may also gather certain information
This warranty is also void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not caused by defects in materials or workmanship.
Read SWISSGEAR's Privacy Police Online and Shop with Confidence and Services. I didn't see the point in having this repaired as the damage would have re-occured so I binned the case and bought another case from a different manufacturer. If you choose
We recommend that you pack the item securely in the original shipping carton, that you insure the package and that you keep the shipping receipt on hand until the credit is issued. All elements of the Web Site,
Sorry, but something went wrong. action against Group III and its affiliated companies, in any
Augmented Reality is only available on mobile or tablet devices. Swissgear's number 1 goal is to create durable, quality products with 100% customer satisfaction. D.List. When an order is placed, it will be shipping to an address designated
The glue was so bad that my dogs hair was sticking to it. our use of the Web Site is at your own risk. purposes only and in no way define, limit, construe or describe
and phone number. Understanding that our goal is to ship orders as quickly as possible, the processing of an order generally takes place within 1 business day from the time it was received. I emailed the company to check the status and I still get told to continue to wait. including without limitation the general design and the Content, are protected
We allow these third-party companies to use cookies, web beacons, pixel tags and similar
It didn't match all the specifications of the 2930 that I wanted, but it had about 60% of the features. All of the content featured or displayed on the Web Site, including
We do not control these cookies,
facilities, fuel or energy shortages, or acts or omissions of other common carriers. When your order has shipped, you will receive a shipping notification email from us containing your tracking information. After two 'plane journeys the retractable handle wouldn't work. Website and using our services, you are accepting the practices described in this Policy. hard drive by your browser to identify account holders and to optimize their
in accordance with the returns and refunds policies posted on this Web
Excluding 7739 sets. Please contact our customer service team at support@swissgear.com with your order information. However, no data transferred over the Internet is guaranteed to be 100% secure.
Contact SWISSGEAR for customer service and ordering information questions, suggestions, information, videos and other materials that you
Standard shipping service will be USPS 1st class mail for orders valued at $20 or less and FedEx Ground/Home Delivery on all other orders. All Rights Reserved. Enjoy the preferred, first class treatment as a SWISSGEAR.com customer. you agree to the Terms hereof. You will then be prompted to answer a few simple questions about your product to determine your eligibility for an RMA. $76.00(20% OFF!). act on a good faith belief that such access or disclosure is necessary to protect the personal safety of
Non-Web Site Disputes shall be stayed until the Web Site Disputes are
misconduct; or (b) a violation of a consumer protection statute in connection with the Web Site. requested, to process and ship orders, to provide customer service,
(Purchased beginning of 2022) Otherwise, they will provide me with 15% off of a new purchase. any government or legal body or any representative of any such government
If an items correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. Florida state law governs the interpretation of this Policy and applies
the same damages and relief and must honor the same limitations stated in the
Attn: Legal Privacy Policy
Customer Service representatives at 1-954-505-8091. Site. for delays or failures in performance resulting from acts or occurrences
With this number, you will be able to monitor the progress of your package as it is in transit to you. By posting User Generated Content on our Web Site, you grant Group
(Monday-Saturday)You will receive an email with your tracking number of the shipment as soon as the order is processed by the warehouse. For example,
When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for two years from the original date of purchase. SWISSGEAR/WENGER items purchased in the U.S. SWISSGEAR Business Bags purchased in Europe: Victorinox Swiss Army Luggage and Backpacks. be transmitted, stored, accessed, or otherwise made available using the Web Site. It has been subjected to a fair amount of abuse from its contents, rainstorms, and subzero winters but is still in one piece and chugging along just fine. All purchases made on SWISSGEAR.ca are automatically upgraded to a 10 year extended warranty, free of charge. If you recently purchased the item, a quick review of the hang tag would be the best way to identify the maker of your officially licensed SWISSGEAR product. 727 298 01 26. cure or prevent the violation, including without limitation, the
Neither you nor we will be able to sue in court in connection
respect to a breach by you or others does not waive our right
So disappointed in Swiss Gear and the way they handled the situation. physical or electronic signature. You are prohibited from posting or sending any unlawful, threatening,
If you have more questions regarding our policy, you can call one of our
as appealing as we can make it for as many people as possible. user. Order Processing Orders are shipped by our fulfillment center Monday - Friday only. To locate the closest authorized repair center, please contact Online Customer Support. Corporate Transactions - We may disclose personal information as
Both
The Web Site, its Content, and all related rights shall remain
They didn't cancel the order for 4-5 days after the order was placed.
Customer support | SWISS If you use these links, you will
Free shipping is not available for Nunavut, Northwest Territories and Yukon. for square, etc. (b) any claim Group III may have against you in connection with
If you fail to return your free item, it's retail value will be deducted from your refund. SMS messages, reply STOP to any text message received. In the event legal
exposed to User-Generated
To report a warranty defect or to get a product repaired that is outside its warranty, please contact Online Customer Support for a warranty defect RA # and shipping instructions to the nearest authorized repair center. Do not buy from this manufacturer! If you choose to apply certain discount codes when making purchases, we may store the information
All availability of products are subject to change without notice. text message. Content that you may find offensive, objectionable, harmful, inaccurate,
Suitcase was too smallOriginal order was $95.95 and amount they communicated they would return to me was $73.61 (or $22.34)not only that they shipped it to me for $5 and as part of the return they charged me $17.01 to get it back to the same placelook elsewhere for suitcases. you may not copy, distribute, transmit, display, perform, reproduce, publish,
I left my phone number and email and have received nothing from them. automated means to access the Web Site for any purpose without our
or anyone else for any indirect, special, punitive, incidental or consequential
and elsewhere on the internet (Tracking Data) and use such Tracking Data to display ads for
profile and other information you provide to us. Never again! If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. If you are not completely satisfied with your purchase from the SWISSGEAR.ca online store, on any purchases made between November 1 - December 31. In no event shall you represent or suggest, directly
TP-Holiday Group Limited
obtain from using any other web sites. I purchased some simple Swiss Gear luggage tags. all so-called "moral rights" in those materials have been waived. where data protection and privacy laws may
: r/BuyItForLife 3 yr. ago by Gabgra11 Please contact the seller. Charged me 23% of the price of the order to return the itemOUCH! Expedited shipping options are available to you within the checkout process. If an item is received beyond the 60 day return period, without an approved RMA number or is not in returnable condition as described above, the customer will not be eligible for refund or replacement and will be responsible to pay for the item to be shipped back to them. SwissGear Unisex-Adult 5358 USB ScanSmart Laptop Backpack, Black Dot, Large When we post changes to this Policy, we will revise the "last updated" date at the top. This Policy describes the information we collect and how we use and disclose it. With this number, you will be able to monitor the progress of your package as it is in transit to you. While it is our practice to confirm orders
SWISSGEAR.com Features Genuine, Premier Luggage, Backpacks, Travel Accessories, Belts and Wallets. We are not responsible for shipping delays due to inclement weather and we do not issue refunds for shipping costs if a delivery date is missed. Additionally, you agree that you will not:
to the practices of other websites and Group III International, Inc is not responsible for the actions
depend on your computer system, and we cannot guarantee that your computer
Swiss gear computer backpack fit most 39.6 cm (15.6 in.) Phone Please enter a correct day Please enter a correct month Please enter a correct year Can not exceed 35 characters. and use of Tracking Data for ad targeting, please visitwww.aboutads.info/choices/. Our wide selection is eligible for free shipping and free returns. creation, production, or transmission of this web site, be liable to you
Pompano Beach, FL 33069 USA. Web Site Disputes include: (a) any claim you may have against
Please address any infringement notices under the DMCA to:
So far, I have no complaints about that backpack either. or that the server that makes the content available will be free of viruses or other harmful components. You consent to having your
Avoid SwissGear.com in general. agreement as a court would. It does not apply to other SwissGear sites, services and products that have their
We use Usage Information to help us determine how people use parts of the Website
or any of their respective officers, directors, employees, shareholders,
SWISSGEAR Scan Smart TSA Laptop and USB Power Plug 18.5" Backpack - Target Although we make every attempt to keep items in stock, occasionally items may become out of stock. I have tried on three occasions to contact the company to purchase a replacement suitcase wheel that was lost in transit on a recent trip. I originally bought a Swissgear 2930 backpack on August 4th because of the huge list of specifications that they provided. If you have a question regarding a product or service, please contact Customer Service byphone at 1-954-505-8091.
How do I file a warranty claim? - SWISSGEAR Help Center All purchases from
Swissgear's number 1 goal is to create durable, quality products with 100% customer satisfaction. express written permission. JavaScript seems to be disabled in your browser. Phone: 1-866-325-0660 (option #3)
Sorry, but something went wrong. Please contact our customer service team at support@swissgear.com with your order information. Baggage is not found For the first 5 days of the baggage search, the airport where you registered the loss is responsible, and will answer any questions you may have. and current. to a shipment contract. or indirectly, Group III endorsement of User Generated Content. Enjoy the preferred, first class treatment as a SWISSGEAR.ca customer. how to opt out of these technologies, visithttp://www.networkadvertising.org/managing/opt_out.asp
Customer reviews Customer reviews 3.7 out of 5 35 global ratings SwissGear SA9259 Backpack (Red) by How customer reviews and ratings work Top positive review All positive reviews Airman Swissgear SA9259 Backpack (Red) Reviewed in the United States on October 18, 2009 A printed version of these Terms will
If we determine that an identical replacement is not available, we will provide you with a product of comparable value. remedy, if any, is from the manufacturer of such products or supplier
(collectively, the Agreement). All such links
United States EN (USD) /luggage?luggage_features=297%2C340&order=bestsellers+++, Swissgear 3750 23" Expandable Hardside Spinner Luggage - Silver, Wenger Rove 27 inch Hardside Spinner Luggage - Black, Swissgear 9000 20 Apex Duffel Bag - Sport Collection, Swissgear 8020 27" Expandable Hardside Spinner Luggage, Swissgear 8028 19" Expandable Hardside Spinner Carry-On Luggage, Swissgear 34600 Expandable 3pc Spinner Luggage Set - Black, Wenger Rove Carry On Hardside Spinner Luggage - Black, Wenger Urban Tourist Rolling Duffel - Dark Gray Heather, Swissgear 8020 Expandable 3pc Hardside Spinner Luggage Set, Swissgear 8028 28" Expandable Hardside Spinner Luggage, Swissgear 34600 28" Expandable Spinner Luggage - Black, Swissgear 7638 23" Getaway XL Everything Duffel Bag - Dark Gray. will accurately display such colors. guarantee continuous, uninterrupted, or secure access to our
intellectual property rights. These third-party companies
If such defects occur, please provide the original Swissgear.ca sales receipt to serve as proof of purchase to validate your warranty. will specify how the information gathered from you for entry will be used and disclosed,
9 (User Generated Content Your License to Us); 11 (Access and Interference),
We also use Usage
from a country other than the United States. traffic patterns and site usage. about your use of our Website ("Usage Information"). Exclusive. we collect your IP address, browser information and reference site domain name
not use the Web Site and exit immediately. on our Web Site. the value of your purchase on the Web Site. the law; A statement by you declaring under penalty of perjury that (a)
JAMS pursuant to JAMS Streamlined Arbitration Rules and Procedures,
Only the workmanship and materials of the hands, dial, and watch movement existing at the time of purchase will be covered under the three-year limited warranty, which will be repaired or replaced at the discretion of SWISSGEAR. Please contact the seller. Have a great day!
About SWISSGEAR Laptop Backpacks, Luggage Sets, & Travel Collection Supported devices: IPhone 6S + & iPad 5+ on iOS 12+ and Android 8.0+ with ARCore 1.9 support. arbitration. They stated that the handling time was going to take 1-2 days, but I ended up having to wait 9 days for my shipment to get sent out. If you believe any material available via the Web Site infringes a copyright, you
privacy-related questionsfor more information.