I kept trying. Entertainment centers combine a number of features and components in one unit so that they can accommodate an assortment of multimedia equipment, including your TV. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI . }); Furniture Today is the complete information source for the furniture industry featuring retailer and manufacturing news, plus product trends and market analysis. Shop Sale We bought sofa more than 6 weeks ago. Ordering Information - How Will I Received My Order? - Cymax It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Unsubscribe easily. Their email contact to Customer Service is no better, canned responses, absolutely horrible! I received my bedroom set damaged i have sent in pictures of the damage to get a refund still no reply do i have to file a claim in small claims court i want my money this service is horrible. Security Practices, Living room decorating Guide Buying Guide. Great selection of furniture across all categories, Reasonable prices overall and occasional heavy discounts, Available in both Canada and the United States, Occasionally prices on Cymax can be higher than on other sites but it generally has very low prices. Do not order from them!! googletag.enableServices(); The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. FREE SHIPPING On Most Items. Their innovations in optimizing the eCommerce experience have made them the go-to destination for home and office products, catering to Commercial projects with Cymax Business and residential spaces with Homesquare.com. Not so much. Please note: We do not ship to Alaska, Hawaii, Puerto Rico or Canada at this time. They will give you somewhere to put reading materials, plants and pictures, and to display those other little touches that personalize your home. How do i reach customer service. Copyright 2023 Consumers Unified, LLC DBA ConsumerAffairs. Delivery: Non-existent customer service. Boutique marketplaces, Homesquare and Cymax Business, and multichannel integrations to sell across leading marketplaces represent a critical competitive advantage for our partners in a complex . Make a list of the furnishings you would like to include. They should be put out of business! 4170 Still Creek Drive, #310, Didnt receive what I paid for. After reviewing more than 50 Cymax reviews across the internet, we are extremely confident that Cymax is a safe and trustworthy site to purchase from and that it is not a scam. 2023 Amazon Payments, Inc. or its aliates, 2023 Amazon Payments, Inc. or its aliatesAmazon Payments, Inc. | 410 Terry Ave. NSeattle, Washington 98109-5210. Even though wrong color I am told I have to pay to ship/buy insurance which is such a scam. Seller replied to sent messages in a timely fashion. 21586 Atlantic Blvd Ste 140 Sterling, VA 20166-6857 Get Directions Visit Website (888) 556-5663 Customer Complaints 102 complaints closed in last 3 years 22 complaints closed in last 12 months All. They couldnt give me a straight answer. Imagine receiving your loveseat in a box with 20+ pieces. After contacting them with photos and evidence they told me I could either get a 30% refund or I could go on about my way with nothing. Sofa is mediocre. They refused to issue the refund I had to pay, of $297 shipping. googletag.pubads().enableSingleRequest(); Spreading them out around the room can make the room appear small and even untidy. There is no customer service person to talk to, they ask you to send an email, but no one answers it and they give yoou the running around. Again, as with your furniture layout, you dont want to display oversized or loud pictures on the walls that might overpower your small room. WOW! I ordered an L-shaped desk for one of my offices. Do not buy anything from this company! Product is not worth the money I paid. Single driver arrived with it over a month later and stated they don't do white glove; door only. Now I'm stuck with an ottoman than doesn't match my chair. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In person they were grey.. Appearances are everythingif possible repaint the room. This company does not typically respond to reviews. The founder of this retail company is Arash Fasihi. Cymax Group Announces Name Change to Cymax Group Technologies Ltd BC Dress up the walls with artwork. You're not able to speak to anyone over the phone and they haven't responded to email or messages going on 10 days now. The company is giving me the running around and no one to answer the phone or emails. Do NOT do business with them. I am shocked to see that Google shows this company as a trusted seller with 4 stars! If the entertainment unit or TV stand will look better on a wall not near a power source, see if there are alternatives, such as running an extension cord from the unit to the power bar. googletag.cmd.push(function() { Big Idea We're obsessed with building better eCommerce experiences, for everyone. No one answers the phone. These cleverly designed units also have room for your components but take up less space than an entertainment center. Our plan subscribers enjoy a dedicated property manager, a digital profile of their home . Ive sent so many emails already and they are ignoring me. Visit Cymax Business website here and Cymax Groups official website here. | Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Transit time for these shipments is usually between 1-7 business days (excluding pre-ship time) and deliveries will occur during normal business hours; Monday-Friday between the hours of 8 AM - 5 PM. I responded same day and asked that they cancel my order. Cymax Group designs eCommerce technology and services that enable seamless activation and scale from design to delivery. If furniture pieces with added storage or dual functionality arent an option for your small living room, place baskets or storage trays in a section of a bookcase or shelving unit. Returns: Then, they emailed me the refund notice saying they are billing me for the delivery fee. googletag.pubads().enableSingleRequest(); First time ever that I had to assemble a sofa. An unused corner might be the ideal place to put a floor lamp. When they began using Pay in 2013, cart share was 10%-15% with steady growth over the years. Floor and table lamps are the most common choices for illuminating a living room, although both floor lamps and the end tables used to house table lamps can eat up valuable space in a small room. I would guess that unhappy people post more than others. I am in the process of filing a complaint. A link has directed you to this review. At this point thinking of reaching out to a credit card company to get my money back. The name change comes on the heels of a monumental year for the company that recently reported significant year-over-year growth in the first quarter of 2021, following a year of historical increases in sales and profit in 2020. Overview. Find Everyday Low Prices, Deals, Bundles and Featured Brand Deals. Don't buy anything from them. They provide wrong order statuses and invalid shipping info. If this is an issue, please call our Sales team at 1-866-740-9830. Avoid at all cost. Arrange the larger items against the walls. Read Customer Service Reviews of homesquare.com - Trustpilot Prices: "On the way to becoming one of the largest online furniture retailers in North America through our own boutique marketplaces Homesquare and Cymax Business, we became really good at building the technology, systems and services required for success. We had already seen a surge in customers starting to use Amazon Pay on our site, Ron E. explains. Buyer beware!! Does Chico State have a good political science program. Yes. For all. I should have been sitting on this piece of junk everyday because the warranty is only for 60 days. HomeSquare | LinkedIn Ordered a bed, received the product with half the parts missing and damaged. They do not deserve even 1 star. Get buying tips about Furniture Stores delivered to your inbox. Choosing items with added storage and dual functionality will give you more places to put things. We carry cheap and affordable as well as high quality and solid wood pieces for your living room, dining, bedroom, office and more. Purchased a bar table and 3 chairs through Amazon from Cymax. For Cymax, its all about the customer experience. Tip for consumers:Bad reviews must be taken seriously. BBB Business Profiles generally cover a three-year reporting period. UPS wants $459 to ship them back--more than they cost. Their innovations in optimizing the eCommerce experience have made them the go-to destination for home and office products, catering to Commercial projects with Cymax Business and residential spaces with Homesquare.com. The online retail experts at Cymax immediately saw the value of adding Amazon Pay because of the large overlap between their customer base and Amazons. PureCare unveils a whole new health-and-wellness story with Dr. Weil, Shifman president on shifting consumer demand, luxury sleep and more, IMCs Bob Maricich says I think were back, TDs Rittler weighs in on recession, interest rates and furniture outlook for 2023. Delivery service described as white glove bronze gets sofa to curb, not to your house and not in your house. Were a large marketplace seller on Amazon.com, and not everything we offer is available on Amazon, explains Ron E. Amazon Pay is vital to providing the same easy, trusted experience to hundreds of millions of Amazon customers off Amazon.. However, they issued a refund, had to fight to get a return label. Got in contact with Cymax and they offered me a discount for the table. 184 Reviews of Homesquare.com - ResellerRatings.com Now they're trying to charge me $50 to return the 1st dresser & trying to pretend they didn't offer me 25% off the second so either way I have to pay them EXTRA $$$! Non-existent customer service. In the same period, Cymax Group has grown its headcount 70%, including an expansion of the leadership team with the key appointments of Byron Thom as senior director and advisor to the CEO and . How BBB Processes Complaints and Reviews, BBB Serving Central California & Inland Empire Counties. Purchased a dresser through Amazon, then the dresser went on sale, so I re-purchased it at the sale price. I have no item and none of my money back. ConsumerAffairs is not a government agency. Today a month later one of three pieces show up the others pending. Overview. I ordered through Amazon and accidentally put the wrong address. Wall-mounted fixtures with extendable arms are also a practical choice. Through boutique marketplaces Homesquare and Cymax Business, Cymax offers exclusive access to new markets and consumers; Channel Gate delivers integrated tech and services across leading marketplaces, and Freight Club provides retailers access to an expanded carrier network and enterprise rates through its logistics tech platform. Wilsons Lifestyle Centre ships domestically within Canada. Trying to get a refund without any luck at this point, Tip for consumers:do not order anything that may need a refund, do not order items that don't ship ground shipping. Let us help you create inspiring workspaces to get great results, to foster positive work-life balance and to stay focused with a designed Home Office Space. Burnaby, British Columbia, Canada Customer Reviews for Cymax Group Technologies Ltd. - Better Business Bureau Our promise. Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. It appears that this company is attempting to get me to give up. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Cymax operates an online marketplace for more than 150 furniture and home furnishing vendors to sell and ship their wares through its websites Cymax.com and Homesquare.com and others. Avoid at any cost. Dont be discouraged. It's 3/15/2020 and no further word. 2 of the items delivered with significant damage, no phone number to call, it takes them weeks to get back to you via email. I ordered my loveseat on May 1st. Tip for consumers:Don't use Home Square or Cymax. The bedazzled headboard is also of great quality. Homesquare was founded in 2004. The company developed a vendor portal and around 170 micro-sites. Homesquare Reviews | Read Customer Service Reviews of homesquare.com Canada, Legends Home SVP Marty Melcher tells editor Sheila Long OMara, John Ackerman, vice president of sales at Enso Sleep, a, Hunter Bigham, director of sales at Stressless, talks about the, American Leather president Veronica Schnitzius talks with Furniture Today senior, Nora Gomez of Nebraska Furniture Mart and Caroline Hipple of, American Furniture Warehouse owner Jake Jabs joins Furniture Todays Thomas, Join High Point Exhibitions for a tour of the Global, Andy Counts, CEO of the American Home Furnishings Alliance, says, Al Bolton, managing director of High Point Exhibitions reveals how, Welcome to the NEW Stickley Furniture showroom debuting at Spring, Mattress industry veteran Doug Krinsky talks about the annual Ante4Austim, Jason Kennedy, of Yatas Bedding, calls the companys initial launch, Tempur-Pedic Vice President of Marketing Jill Johnson offers those special, The company is heading into its fourth year, and co-owner, A relative newcomer to the bedding and mattress arena, Puffy, Health and wellness guru Dr. Andrew Weil began his partnership, Were so excited to be part of his tribe, says, Bill Hammer, president of Shifman Mattresses, says the company is, International Market Centers CEO Bob Maricich says the Las Vegas, While recession appears likely it's also likely to be short-lived,, Editor Sheila Long OMara found a quiet spot in a, With a new product in the Essentials collection designed for, See how immersive technology can help retailers attract new customers, Iman Schrock of GigaCloud Technology explains how AI-integrated logistics can, Rubiks Cubes, puzzles and more. While they are available in a variety of sizes and configurations, they will take up a large percentage of your available space. Free shipping on most purchases. I need a refund. Buy Coffee Tables & End Tables at Home Sqaure Cymax. I can't speak for everyone else, but after reading the reviews I was a little nervous about my purchase. They failed to deliver and returned only a portion of the money paid saying they were not able to reach me for delivery. E-mails go unanswered. Only way to contact them is by email and claim they will respond in 24 - 48 hours. We leverage data, technology and expert teams to create a better eCommerce and freight experience for our partners. Once used to decorate dorm rooms and basement bedrooms, today the futon is a popular, stylish choice for the living room, family room, den or guest . See photo guess we could sit on the one . Vancouver online furniture seller Cymax eyes potential IPO as sales Weeks later after NO activity on the tracking, you cannot reach them by phone - EVER! The assembly was done by them. Be patient building it dnd you'll be pleased. I would not buy anything from them. I would purchase products from them again. Never delivered them. If you are looking for some aesthetic furniture designs and home dcor items, we recommend you to visit Homesquare once.